Collabix

- Chat: channels, threads, DMs, polls, voice notes, file sharing, scheduled messages and "Catch me up" summaries of what you missed. - Huddles: voice and video calls with screen share and a pop-out window. Business plans also get transcripts and AI summaries. - Tasks: projects, boards and lists with custom statuses, filters and saved views. Create a task from any message, thread or poll. - Support inbox: an embeddable website chat widget, ticket assignment, priorities, customer profiles and tasks linked to tickets. - AI-drafted replies with sources: every draft shows the articles it used, and a person approves it before anything goes to a customer. - Knowledge base: a block editor with live co-editing, comments, version history and publishing, plus a view of which articles the AI cites. - Ask (⌘J): questions answered from your workspace, with links back to every source. - Search (⌘K): one search across messages, people, channels and files.